Run the “HPPSdr.exe” and install the software.If you don’t know how to extract it, see this article. This might take from a few minutes to a few hours, depending on your download speed. Click on the download button(s) below and finish downloading the required files.How to Download and Install HP Print and Scan Doctor v5.7.0.2 HP Print and Scan Doctor v5.7.0.2 System Requirements Connects the printer to the correct port if there is a port mismatch (Windows only).Checks for and installs any available driver updates (Windows only).Troubleshoots why the printer is not found on the network (Windows only).Checks if the printer is offline and reconnects it to the network, if possible.Clears print jobs stuck in the queue, resumes any paused print jobs in the queue, and resolves other print queue errors.The main features of HP Print and Scan Doctor are: HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue.

The hp print and scan doctor